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Innovative Recycling Machines for the Global Market
Source: Ringier PlasticsDate Published:7/1/2016 05:07:08 PM
POLYSTAR has more than 20 years of R&D experience in the industry. The manufacturer created its own patent not long ago but has already risen to the top rank among global plastics machineries users. The key purpose of POLYSTAR is to help their customers obtain the most convenient solution to recycling, and this has taken POLYSTAR's products to many parts of the world.
An interview with two managers of POLYSTAR, Jack Lin and Aria Chen, brings into the fore the reasons why POLYSTAR is growing to become a leading company specializing in recycling machineries. For both managers, the establishment of a solid relationship with the customers is a major task, and therefore they keep track of every situation the customers encounter and ask for detailed feedback. The customer’s feedback is then carefully assessed and utilized to adjust the machineries’ specifications. A few key changes in the machineries made from last year are based on these suggestions.
Target: Zero Down-time
The solution from POLYSTAR was to select some smart features from the PC software system and return them to manual operation. “The logic behind this change is refusing to completely rely on software, and instead, combine the smart and manual features so as to increase the flexibility of the machineries,” said Mr. Chen. These highly user-friendly designs are proven to be very popular among the customers and received positive responses since POLYSTAR released this new model. This innovative touch to the recycling machine was even non-existence in the European machineries before.
Sharpening on User-friendly Features
Both Mr. Lin and Ms. Chen stressed how POLYSTAR monitors the impact of its products to the customers and seeks valuable feedback on a regular basis. Not only does POLYSTAR has strengthened its R&D to enhance its technology and the user-friendly features of its products, (the company has invested about 20% of the revenue in R&D annually), the company has been following on the latest trends in the plastics industry.In 2014, POLYSTAR was ranked as the highest market share recycling machine manufacturer in Russia– it was also the only Taiwanese plastics machinery manufacturer to enter the league. POLYSTAR's machineries are in operation in over 100 countries presently, and it aims to forge more connections with more buyers at TaipeiPlas in order to expand its market reach.